An extra integration
Vault is another component in your Salesforce org and another connection to maintain. If Salesforce Files already does what you need, changing may not be worth it.
Why Galacia
Two decisions shape Galacia Vault. File contents live in cloud storage your organisation owns, and Galacia installs and tests the product with you. Here’s what each one gives you and what it asks of you.
The files behind your Salesforce records sit in a bucket that belongs to your organisation.
Galacia does the installation with you, so the first working version is one that has been tested in your org.
How a file moves
This is the standard S3 path. A separately configured transfer gateway is a different path and needs its own assessment.
They use the Vault component on the record they’re already working on.
Salesforce code checks the file operation and the storage connection. The file’s metadata and its link to the record stay in Salesforce.
File contents use the bucket and region you agreed. Your organisation owns the storage, its retention settings and its provider account.
The trade-offs
Owning the storage is a responsibility as well as a benefit. These are the costs to weigh.
Vault is another component in your Salesforce org and another connection to maintain. If Salesforce Files already does what you need, changing may not be worth it.
Owning the bucket means owning its settings: region, credentials, retention and the bill from your provider.
Storage ownership isn’t a backup. Agree who backs up file contents and Salesforce metadata, and who tests a restore.
The standard upload path takes 1.5 MB per file. Larger files need separate qualification.
How it goes
The same three steps for every customer.
James shows uploading and opening files on a Salesforce record page. Bring a typical record, your user roles and a few non-sensitive files.
Storage, downloads, support and any migration are scoped in writing, with the price. You pay through Stripe once you’ve agreed it.
Galacia handles installation, API connections, bucket configuration and testing, then hands over a record of what was set up.
Plain facts
Galacia is operated by James Collard. He gives the demo, installs Vault and handles support during published UK support hours, with a 30-minute first-response target. There’s currently no backup cover.
That suits teams who want to speak to the person who built the product. If you need a supplier with certifications, a supplier portal or round-the-clock cover, say so early. This site doesn’t claim them. The enterprise buying guide lists what to settle in writing.
Book a demo, bring a typical record and a few non-sensitive files, and decide from there.