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Salesforce Files,
or your own storage?

Both keep files with your Salesforce records. They differ in where the contents live and who runs the storage. Use this page to decide whether Vault is worth a demo.

Side by side

The same questions, asked of both.

The Vault column describes the standard assisted setup. Salesforce Files is Salesforce’s product, so check Salesforce’s documentation for its current behaviour in your edition.

QuestionSalesforce FilesGalacia Vault
Where do file contents live?In Salesforce file storage, inside your org.In an Amazon S3 bucket your organisation owns. Salesforce keeps the file metadata and record association.
Where do people work?In Salesforce’s own Files features on the record.In the Vault component on the record page.
Who decides region, retention and backups?They follow your Salesforce org and its arrangements.Your team, for the bucket in your own cloud account.
How is storage paid for?It counts towards your org’s Salesforce file storage allocation. Check Storage Usage in Salesforce Setup.You hold the bucket and its provider charges. Your Vault price is set in a written offer.
How large can a file be?It handles much larger files than Vault’s standard path.Up to 1.5 MB per file on the standard path. Larger files need separate qualification.
What about previews?Salesforce provides its own previews.Text files preview inline in the standard S3 setup. PDFs are downloaded to view.
How is access controlled?Through Salesforce’s file sharing.Through Vault file sharing and storage-connection access, checked separately from record access.
What does setup involve?It’s already part of Salesforce.Galacia installs, connects and tests it with you. Allow up to one working day once access and the agreed setup are ready.

Reading the table

Two reasonable outcomes.

Vault is worth a demo when

  • Your organisation wants record files held in storage it owns and controls.
  • The files your teams attach are within the standard per-file limit.
  • You have a Salesforce administrator and a storage owner who can agree the configuration.

Stay with Salesforce Files when

  • It already meets your access, storage and support needs.
  • Your teams routinely attach large files.
  • You can’t name a concrete benefit that justifies the integration effort and full cost.

Vault isn’t presented as an automatic saving or a universal replacement for Salesforce Files. Compare the full cost, including your cloud provider’s charges, before deciding.

Before you decide

Four things to find out.

  1. Look at Storage Usage

    Open Storage Usage in Salesforce Setup to see how much file storage your org uses and what’s using it.

  2. Measure your real files

    List the file types and sizes your teams attach to records, including the largest you can’t do without.

  3. Name the storage owner

    Decide who would own the S3 bucket, its region, credentials, retention and backups.

  4. Plan the way out

    Agree how file-to-record mappings would be preserved if you later removed Vault.

Still weighing it up?

A demo is the quickest way to test Vault against your own records and file sizes. It doesn’t create a subscription or take payment.

Book a demoRead the FAQ